How to Block Your Axis Bank ATM Card: A Step-by-Step Guide

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By Suraj Bediya


Customers of Axis Bank can quickly disable their ATM cards. The purpose of this feature is to prevent debit card fraud in the event of theft or loss.

You can block your Axis Bank debit or credit card in a number of ways, including through online banking, SMS, toll-free numbers, and calling the customer service line.

Methods for Blocking your Axis Bank ATM Card:

Using SMS:

To prevent access to Axis Bank ATMs and debit cards, customers can also utilize the phone banking feature. You can accomplish this by using the registered cellphone number to send an SMS.

Send an SMS with the subject “BLOCK CARD” to 5676782 or +919717000002.

Through Phone Banking:

You can immediately contact Axis Bank customer support to ask them to immediately block your card if you misplace it. By contacting the emergency helpline number:

+91-22-67987700

  • Making a call to customer service at 1800 209 5577 should be done first.
  • Make an appointment to speak with the bank’s customer service representative.
  • Inform them that you wish to block your card since you lost it.
  • For the purpose of verification, they will ask you for a few facts regarding your bank account.
  • As soon as you successfully complete the security verification, your card will be blocked.

Via Internet Banking:

Simply log into your Net Banking account and follow the instructions below to block your Axis Bank ATM card:

  • Open the Axis Bank Online Banking Portal. https://www.axisbank.com/
  • You can now enter your MPIN, your debit card/aTM card number and pin, or your Net Banking username and password.
  • Select the Debit Card option after selecting Accounts from the Dashboard.
  • Select the card number that you wish to disable.
  • Select your explanation from the Drop Down Menu now, then click the Proceed button.
  • Next, input the NETSECURE Code that you received on the phone number you registered. Click Confirm after that.
  • Your card will block right away if all of these instructions are followed correctly.

Using the Axis Mobile App:

The steps listed below can help you block your ATM card from Axis Bank:

  • Launch the Axis mobile app.
  • Access your account by logging in. You can use your axis bank account number to register on the app if you haven’t logged in yet. Enter the mPIN that you were given at the time of registration.
  • Click the three lines in the upper-left corner and choose “service and support” after that.
  • A number of options will now appear on your screen. The option “Debit card switch ON/OFF” must be chosen. Once the new page loads, you must select “continue.”
  • Next, the final page will appear; select “Switch off” there. Following that, it will request your mPIN, and your debit card will be stopped in a day.

Visiting an Axis Bank Branch:

If you don’t feel comfortable in online mode or still have any query regarding it. Don’t worry Axis Bank has its answers too. Go to the nearest branch from your location and there you will be guided by a panel of employees who can help you block your card.