The accused pretended to be bank officials and contacted people through calls or messages, claiming that their KYC needed to be updated urgently. This created fear and panic, pushing victims to act quickly without thinking. The scammers then sent a fake link or app and asked the victims to install it. Once installed, the app allowed the scammers to take control of the victim’s phone, including banking apps. Using this access, they stole money from bank accounts and credit cards, took loans without permission, transferred money to fake accounts, and later withdrew cash using ATMs and POS machines.
How the case came to light?
A woman from Sagarpur in Delhi filed a complaint in December 2025 after receiving messages that a loan of ₹8.33 lakh had been taken using her credit card. She later found that two large amounts—₹5 lakh and ₹3.3 lakh—had been withdrawn from her account without her permission. The woman said she never approved any of these transactions, after which the police registered a case and started an investigation.
Police traced the scam gang to areas near Jamtara in Jharkhand, which is well known for cyber fraud cases. To avoid getting caught, the accused kept moving between Jharkhand and West Bengal. After tracking them, police carried out raids and arrested three men from Dhanbad in Jharkhand and one from Hooghly in West Bengal. During the raids, police recovered mobile phones, SIM cards, clothes used during ATM withdrawals, fake apps, and phone data along with Excel sheets containing bank details.
Police explained that the gang operated with divided responsibilities: certain members developed fraudulent apps and set up mule accounts, others contacted and deceived victims, and another group handled the bank accounts and carried out cash withdrawals.