In just a few simple steps, customers can even modify their registered mobile number online. Customers needed to visit the bank in person to seek a change to their registered mobile number before the internet banking option was available. Within 24 hours of the request form being verified, the customer’s mobile number will be registered with the bank. However, the internet tool now makes it possible to complete this process rapidly.
For people who are unfamiliar with banking, it’s crucial to register their phone number with the bank where they have an account in order to get alerts about their credit or debit transactions, get an OTP (one-time password) when they need to finish a transaction, and much more. Customers of SBI can follow the instructions listed below to modify their registered mobile number.
Methods for Changing Your Mobile Number:
Through Internet Banking:
- Step 1: Access your SBI online banking account by logging in.
- Step 2: Go to “Profile” > “My Profile” > “Change Mobile Number” (Domestic only) under “My Accounts & Profile.”
- Step 3: Verify and enter your new mobile number.
- Step 4: Use “IRATA: Internet Banking Request Approval through ATM” to start the validation procedure for ATMs.
- Step 5: Use your debit card and PIN to finish the validation at an SBI ATM.
- Step 6: After a successful upgrade, get a confirmation SMS on your old and new phone numbers.
Through ATM:
- Step 1: Use your debit card to visit any SBI ATM.
- Step 2: Put in your PIN and insert your debit card.
- Step 3: Choose “Change Mobile Number” under “Registration” > “Mobile Number Registration.”
- Step 4: Verify the mobile numbers you entered, both old and new.
- Step 5: An OTP will be sent to both of your numbers. To finish the update, enter them at the ATM.
- Step 6: After the update is successful, get a confirmation SMS on both phones.
Visiting Your SBI Branch:
- Step1: Go to the SBI branch that is closest to you.
- Step 2: Send in a formal request to have your mobile number updated. Add your signature, old and new cellphone numbers, and account information.
- Step 3: Your identity and documentation will be checked by the bank agent.
- Step 4: Your mobile number will be changed after verification.
- Step 5: Get an SMS on your new phone number confirming your purchase.
